At Shyam Ultrasonic, we are committed to ensuring safe handling, timely dispatch, and reliable delivery of our products to international customers. This Shipping Policy outlines our procedures, timelines, and important information related to international order deliveries.
1. Shipping Locations
Shyam Ultrasonic ships products internationally.
All orders placed through this shipping policy are treated as international shipments.
For country-specific shipping availability or special logistics requirements, customers are requested to contact us before placing an order.
2. Order Processing Time
- All confirmed international orders are processed within 1 business day after payment verification.
- Orders are not processed or dispatched on Sundays or public holidays.
- In rare cases of customs documentation requirements or unforeseen operational issues, minor delays may occur. Customers will be informed promptly.
3. Shipping Method & Delivery Time
- All international orders are dispatched via reliable international courier services to ensure secure and traceable delivery.
Estimated Delivery Time:
- International Delivery: Up to 7 business days from the date of dispatch
Delivery timelines may vary depending on:
- Destination country
- Customs clearance procedures
- Courier service availability
- Weather conditions or regional regulations
4. Shipping Charges
- International shipping charges are calculated based on destination, package weight, and courier service and will be communicated at the time of order confirmation.
- Any additional costs such as customs duties, import taxes, or local clearance charges (if applicable) are the responsibility of the customer and are not included in the product price unless stated otherwise.
5. Order Tracking
Once your order is shipped:
- Tracking details will be shared via email or WhatsApp (where applicable).
- Customers can track shipment status directly through the courier partner’s tracking system.
6. Damaged or Lost Shipments
- If the shipment is received in damaged condition, customers must notify us within 48 hours of delivery, along with clear photos of the product and packaging.
- In case of lost shipments, Shyam Ultrasonic will coordinate with the courier partner to investigate and resolve the issue.
- Delays caused by courier services or customs authorities after dispatch are beyond our direct control.
7. Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete international shipping details.
Shyam Ultrasonic shall not be liable for delivery delays, additional charges, or non-delivery resulting from incorrect or incomplete address information provided by the customer.
8. Changes to Shipping Policy
Shyam Ultrasonic reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be published on this page with the revised effective date.
9. Contact Information
For international shipping inquiries, order assistance, or logistics support, please contact us through our official communication channels.
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